top of page

DATA PROTECTION

Our privacy policy

Last updated: 12 September 2026

​

In this Privacy Policy, we, Membplace AG, describe how we collect and process personal data. Personal data means any information relating to an identified or identifiable individual.

​

1. Controller and Contact Details

The controller responsible for data processing is:

Membplace AG
Weggisgasse 28
6004 Lucerne
Switzerland

Email: info@membplace.com

​

2. Applicable Law

This Privacy Policy is designed to comply with the requirements of the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). Whether and to what extent these laws apply depends on the individual circumstances.

​

3. Collection and Processing of Personal Data

We process personal data in particular in the following circumstances:

  • when you use our platform,

  • when communicating with you,

  • in order to comply with legal obligations,

  • to protect legitimate interests.

 

4. Purposes of Data Processing and Personal Data

4.1 Provision of Services

We process the personal data of our customers, users and business partners in order to provide our services. This includes in particular:

  • surname, first name, address, telephone number and email address,

  • date of birth and payment information,

  • information arising from communications.

Legal bases: performance of a contract, compliance with a legal obligation, legitimate interests or consent.

​

4.2 Visiting Our Website

When you visit our website, we automatically collect technical information (e.g. IP address, browser, device type and number of clicks). This information is used to ensure the security and stability of our website and to improve it.

​

4.3 Registration on the Platform

A login is required to use our platform. We store master data, contact details and usage data in order to provide our services.

​

4.4 Direct Communication

If you contact us (e.g. by email or telephone), we process the information you provide in order to handle your enquiry and document our communications.

​

4.5 Newsletter

If you subscribe to our newsletter, we use your email address and name to send you information. You may unsubscribe from the newsletter at any time.

​

4.6 Job Applications

Application documents are treated confidentially and deleted after completion of the recruitment process, unless statutory retention obligations require us to retain them.

​

4.7 Other Purposes

We also process data for administrative and internal purposes, for example to improve our IT systems, for accounting purposes or to analyse user behaviour.

​

5. Legal Bases

We process personal data on the basis of the following legal grounds:

  • your consent,

  • performance of a contract or steps taken prior to entering into a contract,

  • legal requirements,

  • legitimate interests.

Consent that has been given may be withdrawn at any time.

​

6. Disclosure and Transfer of Data

We disclose data only where this is necessary to provide our services or where we are legally required to do so.

Recipients may include:

  • IT service providers and hosting providers (e.g. Wix, Google Cloud CDN),

  • analytics and monitoring tools (e.g. Sentry),

  • public authorities or courts.

 

Our service providers are primarily located in Switzerland or the European Economic Area (EEA). Where data is transferred to other countries, we use the EU Standard Contractual Clauses or equivalent safeguards.

 

7. Retention Period

Personal data is retained for as long as necessary for the purposes described above or in accordance with statutory retention periods. Once the data is no longer required, we delete or anonymise it.

​

8. Data Security

We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access, misuse or alteration. Our employees and partners are required to maintain confidentiality.

​

9. Your Rights

You have the right to:

  • obtain information about the personal data we hold about you,

  • have inaccurate data corrected,

  • request the deletion of your data,

  • request restriction of or object to the processing of your data,

  • data portability,

  • withdraw your consent.

To exercise these rights, please contact: support@membplace.ch

 

10. Tracking Technologies and Tools

We use cookies and similar technologies to make our services secure and user-friendly. These include:

  • Wix (website hosting and technical infrastructure),

  • Sentry (error detection and stability monitoring),

  • Google Cloud CDN (faster loading times through distributed servers).

These services are used to ensure the security, stability and performance of the platform.

 

11. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy where necessary.

The current version published on this website shall always apply.

​

Version: 12 September 2026 – Membplace AG, Lucerne

bottom of page